RETURN POLICY.

RETURNS FOR APPAREL WILL BE ISSUED STORE CREDIT ONLY. 
Original form of payment will NOT be refunded. ALL SHOES ARE FINAL SALE.   


PLEASE FILL OUT THE FORM BELOW TO REQUEST A RETURN/EXCHANGE.


ITEMS ARE ELIGIBLE FOR STORE CREDIT IF RETURNED:

  • Within 14 days of the delivery date.

  • In unworn, unwashed, new condition.

ADDITIONAL TERMS:

  • Returns received after 14 days OR without approval via an official return request form will not be issued store credit.

  • All shoes and sale items are final sale.

  • Store credit will be issued in the amount of the item’s purchase price only.

  • All shipping expenses are the responsibility of the customer and will not be refunded.

  • The acceptance of any and all returns are subject to company’s discretion.

  • If you receive an incorrect or damaged order, please email us at hello@gritandgrey.com within 5 days of delivery. If a replacement item is available, we will reserve it for you until we receive your original item. Otherwise, you will be offered a refund.

>>> Please note that colors may differ slightly in person from online images due to multiple factors including computer and phone screen resolutions, lighting, and photography equipment.

Name *
Name
The return process is expedited if you are able to provide an official order number.
Please include size and color in the product description.

***WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT!

Please contact your local post office to inquire about lost packages.

 
IMG_0016.jpg